My Recently Visited Services
Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.
CSUMB provides CSUMB staff and faculty with Virtual Private Network (VPN) access to CSUMB network resources from off-campus locations including East Campus Housing, Salinas City Center, North Salinas, and Ryan Ranch.
Suggestions for Knowledge Base topics or resources from client users (primarily students and faculty).
Campus accounts are established based on the specific function of the Campus Affiliate (POI) including temporary employees, guests and volunteers.
Place this service ticket for help installing a department multifunction printer/copiers or for assistance printing to a department printer.
Instructional design services, including course consultation, review, and quality assurance certification.
Submit this ticket for all network connection requests (including wired and wireless) and for residence hall device registration.
Submit an IT Ticket if you have new non-computer hardware or accessories that needs to be installed on your workstation.
Access to the online course evaluation system and previous term data requests.
Computer that needs to be picked up or dropped off and recycled.
Installation and repair and evaluation of audio, video equipment and transmission systems.
Server support and troubleshooting, changes to server specifications, VM snapshots, and server backup and recovery services
Use this form to request a new Google Share Drive or J:Drive, access to an existing "M: Drive (CSUMBINFO). Also use this form if you are having issues with file sharing or want to start a conversation with us regarding other options for file storage.
Use this request to obtain elevated access to a broad set of dashboards for either the Campus Data Warehouse or Graduate 365.
Tickets for IT Marketing & Communication consultation, Tech Tip Tuesday suggestions, digital sign content and social media requests.
Review of computing environment for proposed faculty research using sensitive data.
Planning and installation of audio-visual equipment, audio-visual training assistance.
Requests for a new phone number, new Zoom Phone, Zoom contact center, a fax setup, or voicemail reset.
Submit requests for technical review of existing and new applications or services.
Requests for lab software installation in specific labs (typically, prior to the beginning of a semester: Fall/Spring).
Tickets for User Experience (UX) review, User Interface (UI) design, and user testing and research.