GlobalProtect VPN for Windows

GlobalProtect VPN (Virtual Private Network) is the software required to access the CSUMB network remotely. GlobalProtect VPN allows you to access secure CSUMB resources from off-campus. A VPN connection also allows the user to send and receive data remotely across public networks as if they were physically connected to the CSUMB network. This service also provides additional security protection for your device when you are not on the CSUMB network.

GlobalProtect VPN for Windows requires Windows 10. GlobalProtect VPN is not compatible with Windows 7 and has not yet been tested/certified for use with Windows 11.

In this brief guide you will learn how to:


To use GlobalProtect VPN For Windows:

Download and Install the software for Global Protect VPN:

  • For CSUMB owned/managed computers, you can use our self-service software installation services for Windows to install GlobalProtect Client VPN software. If you have problems doing it yourself, you can submit a software install service ticket to get the GlobalProtect Client VPN software installed or updated by an IT technician.
  • For personally owned computers you can download the software.
    • Download the software for your computer: GlobalProtect VPN for Windows
    • Find the GlobalProtect64 installer on your computer. It will usually be in the downloads folder (or other folder as specified by your web browser).  
    • Double-click the GlobalProtect64 installer icon and click Next to run through the installer to install the software on the computer.


Configuring and connecting GlobalProtect VPN for windows:

  • Launch the GlobalProtect software app:

Welcome to GlobalProtect

  • For portal address enter:
  • Click on Connect.
  • After a few minutes you should be presented with the okta login window:

VPN Login Page

  • Enter your CSUMB username (Otterid) and password, then select the Sign In button
  • After entering the correct username and password the okta box will disappear.
  • If you click back on the GlobalProtect Icon you can watch it connect:


GlobalProtect VPN connecting

  • When Connecting... turns to Connected you are connected to the CSUMB GlobalProtect VPN.

For more information on how to connect to your CSUMB network drives after connecting to the VPN:


Disconnect from GlobalProtect VPN:

When you are done using the CSUMB GlobalProtect VPN you can disconnect by clicking the globe icon in the system tray. When the VPN box comes up click the Disconnect button near the bottom of the box:

GlobalProtect VPN Connected


If you have any issues installing or using your GlobalProtect VPN software please submit an VPN Access & Troubleshooting service ticket.

Reminder: Saving all documents to the cloud instead of your computer can be a lifesaver, especially if you are having an issue with your CSUMB computer and the computer needs to be swapped out.

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Article ID: 104141
Thu 4/2/20 11:46 AM
Mon 11/28/22 7:44 AM

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CSUMB provides CSUMB staff and faculty with Virtual Private Network (VPN) access to CSUMB network resources from off-campus locations including East Campus Housing, Salinas City Center, North Salinas, and Ryan Ranch.