Computer Replacement Appointment Day


Includes a list of things that the customer needs to do prior to a computer installation appointment.


The following outlines some of the things that are needed for a successful computer installation.

Who needs to be there?

Employees must be present for the scheduled appointment. If not, the appointment will need to be rescheduled to a later date.

Before the technician arrives, employees must do the following:

  • Copy all browser bookmarks and favorites
  • Copy all documents/files from their computer to Google Drive, MyDocs (J:/ ) or CSUMBINFO (M:/)
  • Clear personal work area around computer

Employees can expect the following from the IT Technician:

  • Arrival at the confirmed appointment time (or a call to indicate a change in schedule)
  • Disconnection of the existing computer and peripherals
  • Installation of the new computer and connection to the peripherals
  • Confirmation that the computer connects to the CSUMB network
  • Confirmation that requested printers are set up to print

Reminder: Saving all documents to the cloud instead of your computer can be a lifesaver, especially if you are having an issue with your CSUMB computer and the computer needs to be swapped out.




Article ID: 54689
Wed 5/30/18 3:40 PM
Fri 5/21/21 6:37 PM

Related Services / Offerings

Related Services / Offerings (1)

Computer Orders for University Corporation, Grant and Self-Support computers (non-general fund departments or purchases with non-general funds).