Summary
Summary of FSO and IS roles for managing access issues relating to doors including locks, keys, cards readers (controllers) and doors.
Body
If you are a faculty or staff member who needs to be on campus, you must get permission from your department vice president to be on campus. If you already have permission and are experiencing a problem with a card reader not responding, please submit an IT ticket (System Problem) for assistance. For all non-card reader access issues, please open a Facilities Work Ticket.
If you are a student and are having trouble with a dorm or East Campus card reader, please submit an IT ticket (System Problem) for assistance. For non-card access issues, contact Student Housing at (831) 582-3378.