Technology Help Desk

  • Phone: 831-582-HELP (4357)
  • Location: Library (first floor, near the Cafe)
More information about our hours and services.

IT Maintenance & Alerts

Thu 1/26/23 3:26 PM

CMS Data Center will be performing scheduled maintenance. Services will experience intermittent availability.

Impacted Services/Applications:  CFS, CO Applications, CO Monthly Maintenance Stage/Prod, CSYou Systemwide SharePoint Service, Financial Data Warehouse (FDW) Production, Human Resources (HR) Production, and CSU Learn.

Environments:  Production

Maintenance Schedule:

Start Time: 1/28/2023 10:00 PM

End Time:  1/29/2023 09:00 AM

Mon 1/23/23 7:22 AM

Update Jan 23,2023 3:20 pm: Printing has been fixed in the library cafe and reference areas. The rest of the classroom spaces are still having issues printing.

Update Jan 23, 2023 @ 2:20 pm: Now the computers in the library cafe and reference area are unable to print as well. We are actively working on a fix.

Original outage: Printing services are currently unavailable in all CSUMB classroom spaces. We are working on a resolution but do not have an estimated time of repair yet.

As a work around you can print in the Library Cafe or Reference area as these printers are working.

Wed 12/14/22 3:46 PM

Starting December 19, 2022, we will begin installing the ManageEngine Endpoint client on all employee CSUMB-owned Windows machines.

Note: Please make sure to leave your computer plugged in and powered on before you leave for break.

Lab deploys of ManageEngine will start deploying on Windows lab computers starting on December 20, 2022.

Please read our knowledge base article ManageEngine Unified Computer Management for more information about ManageEngine.

Thu 9/15/22 1:04 PM

HBOMax is unavailable until further notice due to a contract change.

More information.

Division of Information Technology

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