Remotely Resetting Your CSUMB Password Including the Windows Password

Instructions for changing your csumb.edu password as well as your Windows 10 password when working remotely on a CSUMB- issued machine.

If you work remotely and change your CSUMB password, your CSUMB-owned Windows 10 computer will retain your old password unless you follow these instructions:

Step 1: Sign into Okta: https://csumb.okta.com/

Go to your settings: https://csumb.okta.com/enduser/settings

Change your password in the Change Password pane of the settings screen

Sign out of Okta:

 

Step 2: Log into your GlobalProtect VPN with your new password. (If it asks you for a portal address it is: vpn.csumb.edu)

Step 3: Press Windows Key + L on your keyboard to lock your screen. Leave it locked for 15 minutes.

Step 4: Sign back in using your new password 15 minutes.