2024 Account Management System Upgrade

Summary

Learn about our account management system upgrade for 2024.

Body

Overview

IT will modernize our account management and syncing process to work with our identity management system (Okta).

Project Timing: Spring Break

We'll change out the service that syncs with Okta over Spring Break 2024 (March 25-29).

This is a required update to modernize our system and reduce our technical debt.

We are using Spring Break for this update so IT staff can make sure the new process runs as expected with minimal impact to our campus community in the case of an unexpected failure. We are not expecting any impact to the user community.

Once in place, this process will only affect accounts that have actually been added or changed.

What to do if you can’t log in

If you can’t log in please call the help desk at 831-582-4357 or use our Account Access Problem form to report your login issue.

Details

Details

Article ID: 159536
Created
Fri 12/15/23 2:47 PM
Modified
Fri 3/22/24 1:02 PM