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CSUMB requires a multifactor authentication method when logging into their account. Okta Verify is the most secure options when it comes to your multifactor authentication on your CSUMB Okta account. This article will go over:
- Why Okta Verify
- To set up Okta Verify you need
- Setting up Okta Verify
- How to switch to and use Okta Verify
- Additional Help
Why Okta Verify?
Okta Verify is our preferred multifactor authentication app at CSUMB. It's your "proof" that it is really you trying to log on to your account. These instructions will help you set-up and use Okta Verify.
Okta Verify is a great option for our students, staff and faculty who teach in some of the no-cell service areas on campus because as long as your device is on Wi-Fi, you won’t have to leave the classroom to authenticate.
For the same reason it’s also great for those who travel abroad because it works on both Wi-Fi and data plans and is not dependent only your cell service.
To set up Okta Verify you will need:
- A mobile device (iPhone, Android, iPad, tablet)
- Your AppleID and password (or Google Play store log in information)
- Your CSUMB username and password.
Set up Okta Verify
Step 1: On your mobile device download the Okta Verify app from your app store.
Note: Follow steps 2-3 only if you are setting up Okta Verify as an additional security factor. If you are setting your security factor for the first time using Okta Verify skip to step 4.
Step 2: Using your phone’s web browser log into your CSUMB Okta Dashboard using your CSUMB username and password.
Step 3: Tap on your name and then on Settings from the drop-down menu.
Step 4: Scroll down to the Security Methods box and tap the Set up button under Okta Verify.
Step 5: Tap Set up Okta Verify.
Note: If you do not have the Okta Verify App downloaded please make sure you download it now from your device’s app store.
Step 6: Tap the Add Account button at the bottom of the Add an Okta Verify Account screen.
You may get two screens explaining how Okta Verify works.
Tap on Add Account.
Step 7: You will be prompted to log into your CSUMB account again. Click the Sign in button and you will be taken to the CSUMB Okta login box.
Step 8: You will be asked to Allow Push Notifications. Click the Allow button.
It's important to allow Okta Verify to send you push notifications so the app works as it should.
Step 9 (optional): This next step is optional and maybe skipped. You will be asked if you want to allow Okta Verify to use your Face ID or your mobile device's passcode to allow access to the Okta Verify app. While you are not required to set up this function, we highly suggest it to keep Okta Verify as secure as possible. To use your Face ID or mobile passcode tap the Enable button.
Your device will then verify that you want to allow Okta Verify to use your FaceID or Passcode. Tap on the Allow button.
Step 10: Your account has been successfully added to Okta Verify and you can now use it as your multifactor authentication method.
How to switch to and use Okta Verify
Step 1: Log into csumb.edu with your CSUMB username and password.
Step 2: To switch over to Okta Verify for your security factor tap the Verify with something else link at the bottom of the security factor box.
Step 3: You will be shown all the security methods you currently have enabled on your account. Tap or click Select next to the method you wish to use.
With Okta Verify you will have two different options for your security factor authentication:
- Enter a code
- Get a push notification
You can use either method.
Enter a code method
With the Enter a code option you will be asked to launch your Okta Verify app and manually enter the code you see in the app.
Note: If you have enabled FaceID/Passcode during set up, you will not see the code until you complete the FaceID/Passcode. To initiate the FaceID/passcode just tap on the eye behind the obscured number to reveal it.
Type in the number on the screen before the bar tracking the time above the number runs out. In the picture below for instance the time lapse bar is at three fourths.
Push notifications method
With the Push method you will asked to tap a button after logging in that sends a push notification to your phone that you use to verify whether it's you logging in.
The notification will ask if you are trying to log in.
When you tap on the notification you can choose whether or not it's you signing in.
You will then select the Yes, It's Me button if you are trying to sign in. You will automatically be authenticated into whatever resource you were trying to log into.
Note: If you tap the "No, it's Not Me" button accidentally (or on purpose) you will get a message stating that you've chosen to reject the the notification. If you do this three times in a row, your account will lock out.
Note: This method is especially useful for those who use wearable devices such as the Apple Watch.
Additional Help