Body
Timing for Account Creation & Deletion
Account Creation
Applicant dashboard accounts are created 2 business days after students submit an application to CSUMB. If the Applicant attends CSUMB, they will use that same account as long as they stay enrolled.
Email accounts
- Applicants receive a CSUMB email account 24-48 hours after being matriculated (attends orientation or registers for classes).
- Applicants can find this account linked to their dashboard after they have matriculated. (To get into your dashboard use your OtterID and the password that you created when you applied. If you have forgotten your password you can call the help desk at 831-582-4357 for assistance).
Enable self-service password recovery and to unlock accounts
Account Deletion
Undergraduate students
Undergraduate student accounts are deleted 180-days after a student graduates. Undergraduate, 2nd BA and credential students are discontinued after two consecutive terms (fall/spring or spring/fall) without enrollment or an approved leave of absence. (See: Graduation Requirements and Catalog Rights Policy)
Graduate students
Graduate student accounts are deleted 180-days after a student graduates. Graduate students are discontinued after one term (spring or fall) without enrollment or an approved leave of absence. (See: Graduation Requirements and Catalog Rights Policy)
List of Student Services
| Category |
Service |
Applicant |
Matriculated |
Graduated |
| Communication |
Google Mail |
N |
Y |
N |
| Collaboration |
Adobe Creative Cloud
Google Calendar
Google Drive
CSUMB Zoom
|
N
N
N
N
|
Y
Y
Y
Y
|
N
N
N
N
|
| Access |
Active Directory (AD)
CSUMB Dashboard
CMS Employee (Self-Service)
OASIS
Canvas (Learning Management System)
Free Software
|
N
Y
N
Y
N
N
|
Y
Y
N
Y
Y
Y
|
N
N
N
N
N
N
|
| Security |
Campus ID Card
Building Access (Card)
Key Access
Emergency Alert Notification
|
N
N
N
N
|
Y
N
N
Y
|
N
N
N
N
|
| |
Multifactor authentication required |
Y |
Y |
N/A |
| Training |
FERPA
Data Security & Privacy
|
N
N
|
Y
N
|
N
N
|
Need Help?
Please refer to the Problem/Troubleshooting - Accounts service page for additional resources.