Knowledge Base

Categories (19)

Data Services and Reporting

Correlation, report generation and presentation of CSUMB business operations data, e.g. PeopleSoft, Salesforce, and other business functions data, required to support CSUMB business operations processes.
Expand

IT Ticketing System

KB Articles related to the use of TeamDynamix for IT Service Requests and Projects
Expand

TV and Streaming

Articles related to Television, Streaming and Video Broadcasting
Expand

Software

Articles about software on campus
Expand

Networking

Articles about Networking at CSUMB.
Expand

Accounts & Access

Articles about your accounts and how to access them.
Expand

Hardware

Articles about computers and computer hardware
Expand

Telephone Information

CSUMB uses Zoom Phone for its telephonic needs.
Expand

Printing

Articles about printers, copiers, and print credits
Expand

Information Security

Information related to Information Security on campus
Expand

Instructional Technology

Articles for Instructional Technologies
Expand

Accessibility

Information about accessible technologies.
Expand

IT Contracts and Purchasing

Information relating to how hardware, software and contracts are purchased.
Expand

Project Management

Tools used for managing Information Technology (IT) Projects
Expand

Adobe Sign (e-Signatures)

Documentation for campus support and instructions for campus users.
Expand

Security (Doors & Video Cameras)

This category is to maintain KB's on campus security systems like door card readers and security cameras.
Expand

Applications

This Category describes service levels for various applications used on campus.
Expand

Campus Website

CSUMB website Information and instructions for users and section editors.
Expand

IT Newsletter

Discover more about Information Technology employees, operations and projects.
Expand

Articles (1)

CSUMB Staff & Faculty Directory

A look at where the CSUMB Staff & Faculty directory information comes from.