Technician How-To Instructions Quick Sheet

See the attached TDNext Technician How-To Instructions quick sheet for brief instructions on the following:

  • Navigation
  • Ways to Find Tickets Assigned to You
  • Update Tickets (Feed)
  • Email Notifications
  • Private
  • Reassign Tickets
  • My Work
  • Close Tickets
  • Create a Ticket
  • Ticket Tasks
  • Refresh & Close Windows
  • Knowledge Base Articles
  • System Problems or Changes
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