Technician How-To Instructions Quick Sheet

See the attached TDNext Technician How-To Instructions quick sheet for brief instructions on the following:

• Navigation
• Ways to Find Tickets Assigned to You
• Update Tickets (Feed)
• Email Notifications
• Private
• Reassign Tickets
• My Work
• Close Tickets
• Create a Ticket
• Ticket Tasks
• Refresh & Close Windows
• Knowledge Base Articles
• System Problems or Changes