Elevated Employee Access

Description:

All CSUMB employees receive basic access to specific applications and functions when hired by the University. When elevated (as required by your specific position) is required, a Data Access Request (DAR) Form must be completed and approved by the respective Manager and Data Owners. 

The majority of users in Student Affairs (Admissions, Student Records, Financial Aid) receive standard access for their position upon submission of a "New Employee DAR" form. Special cases or elevated access are requested as needed via the "Alternate Access DAR" form.  

Some applications are supported by specific Departments, however. (See Other Types of Accounts section below.)

Process for Requesting Elevated Access:

Elevated access to new applications, or elevated access to existing applications, must be pre-approved by the employee Department Manager and Data Owner. Each application has it's own process for obtaining elevated access. The following summarizes the typical DAR process:

1. Completing the appropriate Data Access Request form (DAR)
2. Obtaining Dean or Director approval 
3. Access to OASIS requires obtaining the appropriate Data Manager 's approval (e.g., Records or Financial Aid, etc.).
4. Submit the completed form to Enterprise & Engagement Applications or Operations Support and Innovation.
5. Complete any required training
6. A Security Analyst updates access in each respective application 

Operations Support and Innovation (OSI)

To request access and requisite training, please follow the guidelines established on the links below. For questions about the access process, contact: OSI@csumb.edu. Operations Support and Innovation (previously known as Administrative Systems Management) manages requests for elevated access to the following related applications:

• CMS Employee Resources
• CMS Finance

Information Technology Department (IT)

Use the appropriate IT Ticket to submit elevated access requests for additional functionality supported by the IT Department including:

• Local Administrative Access: Provides additional access to clients to load software on their own computer.
• File Sharing: Obtain access to secure file folders on various CSUMB Network Drives (e.g., M:\, S:\, U:\).
• Delegated Email Accounts: Create a new or obtain access to a shared email account.
• Campus Data Warehouse Access: Request elevated access. 
• TeamDynamix Access: Request elevated access for Technicians and Managers to manage tickets and projects.
• OnBase Access: Request elevated access. 

Enterprise & Engagement Applications (EEA)

To request access and requisite training, please follow the guidelines established on the OASIS Employee Access . For questions about the access process, contact: EEA via enterprise_security@csumb.edu. EEA manages requests for elevated access to the following applications:

• OASIS (CMS Student)
• Insight
• Document Management System (OnBase)
• CSUMB Reporting System (OAS)
• WebAdmit

Other Types of Accounts

• 25Live: Please email academic_scheduling@csumb.edu for details.
• CASHNet: Please email cashiers_office@csumb.edu for details.
• Facilities Work Order: Please email FSO@csumb.edu for additional access.
• Data Security & Privacy Training: S​​ee Data Security and FERPA training. Also see CSU Learn- Online Employee Training 
• Application Developer Access: Access for database administration and developer access is managed by Enterprise Application Services. Please refer to the Application Access service page for details.
• Community: Submit Business Analyst Support Services ticket
• Accommodate: Submit Business Analyst Support Services ticket
• Horizons: Submit Business Analyst Support Services ticket
• Jenzabar: Submit Business Analyst Support Services ticket

Need Help?

Contact OSI: OSI@csumb.edu

Contact EEA: enterprise_security@csumb.edu 

Contact the IT Help Desk (582-4357) or submit an IT Ticket if your questions are still unresolved.