Accounts & Access

Articles about your accounts and how to access them.

Articles (37)

Pinned Article Getting Started at CSUMB

Watch our video with four fast facts about getting started here at CSUMB.

Pinned Article Okta Multifactor Authentication (MFA)

What is multifactor authentication (MFA), how do I set it up, and what options do we have at CSUMB.

Pinned Article Remotely Resetting Your CSUMB Password Including the Windows Password

Instructions for changing your password as well as your Windows 10 password when working remotely on a CSUMB- issued machine.

Pinned Article What Happens When I'm Over My Google Workspace Quota

What happens when you're over your individual Google Workspace Quota

2024 Account Management System Upgrade

Learn about our account management system upgrade for 2024.

Account Troubleshooting

Issues and general questions about CSUMB accounts.

Checklist for Students Graduating or Leaving CSUMB

Checklist for students to prevent vital document loss prior to graduating or leaving the university.

Connecting to and Using CSUMBinfo M:Drive

Directions for manually connecting to the CSUMBINFO M:drive while connected to the CSUMB network or CSUMB VPN Service

Connecting to and Using MyDocs J:Drive

Directions for manually connecting to the MyDocs J:drive while connected to the CSUMB network or CSUMB VPN Service

Creating Your CSUMB Account

You must claim and set up your account

December 18, 2023 Account Issues (Resolved)

IT believes all account issues have been resolved, but try these steps if you are still having issues.

Elevated Employee Access

Obtain elevated access to applications beyond what is provided when hired by the University or accepted as a student to the University.

Employee Accounts

Information on when dashboard and email accounts are created and deleted.

Employee Onboarding Access

Identify technology that is automatically provided for new employees and new student employees. Service also offers links to services typically needed by new and existing employees who find that they need additional services.

File Storage

Discover your file storage options according to your role at CSUMB.

Forgot/Change Password

Information on how to do a self-service password reset.

Google Shared Drives

Use shared drives in Google Drive share files with a team

How to Set Up and Use a Security Key for Windows

Learn how to obtain a security key, set up your key and use it as your multifactor authentication method on your CSUMB accounts.

How to Set Up and Use Okta Verify

Learn how to set up and use Okta Verify as your multifactor authentication method on your CSUMB accounts.

How to Set Up and Use Your YubiKey (Mac security key)

Use these directions to setup and use your YubiKey security key to log into resources.

Internal Campus-wide Email Communications

Implementation of a new internal campus-wide email communications to maximize reach and minimize phishing

Local Administrative Account Agreement

Local administrative access allows staff and faculty to update and install certain software and drivers onto CSUMB assets.

Preferred Name Change and Email Address Change

Find out how to change your name or email address on your CSUMB electronic accounts.

Pre-Separation Checklist for Employees

Checklist for staff & faculty to prevent vital document loss prior to separating from the university.

Pre-Separation Checklist for Managers

Important must-do items for managers and MPPs to complete before their employees separation so vital department documents don't get deleted.

Share with Care When Using Google Drive

You are responsible for taking the necessary precautions to ensure that data is protected through proper sharing and access control.

Signing In: Microsoft 365

How to log into Microsoft 365 (formerly Office 365)

Single Sign-On (SSO)

SSO allows you to login once a day to all of our CSUMB applications.

Student Accounts

Account Access for CSUMB Students (Matriculated, Continuing Education, Graduate) and Applicants

SumTotal Online Training & Access

SumTotal online eLearning access

Using Delegated Email Accounts

Learn about generic and delegated email accounts

What is my username and password?

Information on your username (OtterID) and password.

FAQ: Alumni email forwarding address

Frequently asked questions about the alumni email forwarding service (

OnBase Enterprise Content Management (ECM)

Steps to how to install OnBase Unity Client on your desktop.