ManageEngine Unified Computer Management

Table of contents

What is ManageEngine Unified Computer Management?

ManageEngine Unified Computer Management is a software package that will be installed on all CSUMB-owned Windows computers for the purpose of managing software deployments, patches, and self-service software installations and has replaced Ivanti. It also is an easy way for our technicians to work on your computer remotely. 

How do I get ManageEngine?

We are going to be rolling out ManageEngine to all CSUMB-owned Windows computers. We are starting with staff/faculty windows computers starting on Monday December 19, 2022 and in CSUMB lab spaces starting on December 20, 2022. 

Where is ManageEngine? What do I need to do?

After the installation you will find the ManageEngine Endpoint Central Agent in the area by the clock on the task bar on your computer. The icon looks like this: 

MangeEngine icon highlighted with hoverover text: ManageEngine Endpoint Central Agent

You shouldn’t need to do anything or interact with ManageEngine Endpoint unless prompted by an IT technician. You however may see occasional notifications that will show up near the task bar. 

Inventory Scanning is in Progress: ManageEngine is updating the system information to your IT Administrator

Once we start using ManageEngine, you might see pop-ups notifying you of patches and updates:

Popup Box reads: ManageEngine Endpoint Central. Patch Update Notification. Your administrator has configured a few patches/software/service packs to be installed on your computer.

I have ManageEngine on my computer, why do I still have Ivanti?

Ivanti will be removed from all CSUMB computers by the end of 2023.

Details

Article ID: 152876
Created
Tue 12/13/22 3:47 PM
Modified
Tue 9/12/23 11:04 AM