Zoom Phone Equipment Options

View Zoom Deskphone & Headset: A Zoom Desk phone and Zoom headset are available in Library room 1111, next to the Technology. Drop in any time the Technology Help Desk is open (Summer hours). The room is locked- just ask at the Help Desk to be let in. We can also answer questions you may have.

Zoom phones allow staff to place and receive calls no matter where you are working. Below are the different hardware options available for your zoom phone:

Option 1: Zoom Soft Phone Only

  • For employees who don't need a physical phone and prefer the flexibility of being mobile.
  • Uses the Zoom desktop and mobile application that you've already been using for meetings. No additional equipment needed.
  • Zoom mobile app allows you to place and receive calls from your university phone number from a mobile device.
  • You are required to have the desktop or laptop open to answer phone calls. A screen saver will consider you busy and push calls to voice mail.

Zoom phone software home screen

Option 2: Headsets

  • For employees who prefer a hands-free headset that works with the Zoom desktop and mobile apps.
  • Bluetooth headset, some with display options.
  • Single, dual ear or in-ear options available (see list).

Models: 

A. WH62 mono: Single ear headset, no display

Over-one year yealink headset

B. WH62 dual: Two-ear headset, no display

Yealink WH62 over both ears headset

C. WH63: In-ear headset, no display

Yealink in-ear headset option

D. WH66 mono: Single ear headset with display

Yealink over one ear headset with a small screen on the stand.

E. WH66 dual: Two-ear headset with display

Yealink over two ears headset with small screen on stand.

F. WH67: In-ear headset with display

Yealink in-ear headset with small screen on the stand.

Option 3: Desk phone

  • For employees who are at their desk and use their desk phone frequently.
  • Full range of desk phone features, including allowing for multiple extensions on one desk phone.
  • Does not require you to have a desktop or laptop open to answer phone calls; the Zoom app is essentially internal to the desk phone, so the phone will always ring. 
  • Optional in-ear headset attachment available for additional purchase.

Yealink phone with handset, dialpad and screen.

 

Additional Help

For questions, please submit an IT telephone sevice ticket

Details

Article ID: 154396
Created
Thu 3/16/23 12:58 PM
Modified
Mon 7/24/23 1:02 PM

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