Zoom Phone Equipment Options

Zoom phones allow staff to place and receive calls no matter where you are working. Below are the different hardware options available for your zoom phone:

• Option 1: Zoom soft phone only
• Option 2: Yealink headset phone, available in six models
• Option 3: Yealink desk phone

Option 1: Zoom Soft Phone Only

• For employees who don't need a physical phone and prefer the flexibility of being mobile.
• Uses the Zoom desktop and mobile application that you've already been using for meetings. No additional equipment needed.
• Zoom mobile app allows you to place and receive calls from your university phone number from a mobile device.
• You are required to have the desktop or laptop open to answer phone calls. A screen saver will consider you busy and push calls to voice mail.

Option 2: Headsets

• For employees who prefer a hands-free headset that works with the Zoom desktop and mobile apps.
• Bluetooth headset, some with display options.
• Single, dual ear or in-ear options available (see list).

Models: 

A. WH62 mono: Single ear headset, no display

B. WH62 dual: Two-ear headset, no display

C. WH63: In-ear headset, no display

D. WH66 mono: Single ear headset with display

E. WH66 dual: Two-ear headset with display

F. WH67: In-ear headset with display

Option 3: Desk phone

• For employees who are at their desk and use their desk phone frequently.
• Full range of desk phone features, including allowing for multiple extensions on one desk phone.
• Does not require you to have a desktop or laptop open to answer phone calls; the Zoom app is essentially internal to the desk phone, so the phone will always ring. 
• Optional in-ear headset attachment available for additional purchase.

Additional Help

For questions, please submit an IT telephone service ticket.