Adobe Sign Digital and Electronic Signature Issues

Adobe Sign is a digital signature software solution. It lets you send, sign, track, and manage signature processes using a web browser on your desktop or mobile device. Documents can be sent instantly to receive a quick turnaround on required signatures. Some common uses for the Adobe Sign service are for contracts, non-confidential HR forms, and authorization forms.

Please follow these suggestions before entering a ticket for Adobe Sign usage issues:

• General Issues with using Adobe Sign:

  • See the KB article: Adobe Sign FAQs, for login help and general usage training or questions.

• For help with Web forms involving Adobe or Adobe Sign, including Adobe Sign library templates or workflows, contact the form owner or originating department specialist:

  • AA (Academic Affairs):  Amy McClintock (amcclintock@csumb.edu)

  • AF/AP/HR (Administration & Finance/Academic Personnel/Human Resources):  Alejandra Lopez (alejlopez@csumb.edu)
  • Corporation:  Antoinette Olano-Defensor (aolano-defensor@csumb.edu)
  • Payroll:  Yessica Moncada (ymoncada@csumb.edu)

• If you are unable to resolve the issue with the form’s owner or department submit a service ticket for additional support.