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Services or Offerings?
Access to Separated Employee's Google Assets
  1. Services
  2. Accounts & Access
  3. Access
Request access to separated employee’s Google assets.
Accessibility for Instruction
  1. Services
  2. Accessibility & User Experience (UX)
Instructional materials accessibility services, training, and support. (Assistive Technology is now located under Additional Services.)
Account Access Problem
  1. Services
  2. Report a Problem
Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.
AV Planning & Installation
  1. Services
  2. Hardware & Accessories
  3. Audio-Visual
Planning and installation of audio-visual equipment, audio-visual training assistance.
AV Production Equipment Maintenance
  1. Services
  2. Hardware & Accessories
  3. Audio-Visual
Installation and repair and evaluation of audio, video equipment and transmission systems.
Broadcast Services
  1. Services
  2. Hardware & Accessories
  3. Audio-Visual
Live Streaming of Otter Athletics and other campus special events.
Business Application Access
  1. Services
  2. Accounts & Access
  3. Access
Tickets for requesting access to business applications.
Cable Service Problem
  1. Services
  2. Report a Problem
Report a problem with your cable television, missing channels, cable modem, and other issues related to cable television in East Campus.
Canvas Course Creation or Rollover
  1. Services
  2. Instructional Technology
Canvas course rollover/import and META course creation
Canvas Integration
  1. Services
  2. Instructional Technology
Canvas Learning Management System LTI or plugin request
Classroom or Lab Problem
  1. Services
  2. Report a Problem
Report a technology problem in a classroom or lab space only.
Classroom Technology & AV Training
  1. Services
  2. Instructional Technology
General classroom/conference room technologies training and event pre-event support requests.
Closed Captioning
  1. Services
  2. Accessibility & User Experience (UX)
Tickets for requesting live event and post-production captioning.
Computer Accessories Pick-up, Drop-off or Installation
  1. Services
  2. Hardware & Accessories
  3. Printers & Other Hardware
Submit this service ticket for drop-off, pick-up, or installation of computer accessories.
Computer Hardware Problem
  1. Services
  2. Report a Problem
Report a problem with any CSUMB computer that is not part of a classroom or lab space.