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Services or Offerings?
Accessibility for Instruction
  1. Services
  2. Accessibility & User Experience (UX)
Instructional materials accessibility services, training, and support. (Assistive Technology is now located under Additional Services.)
Account Access Problem
  1. Services
  2. Report a Problem
Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.
Cable Service Problem
  1. Services
  2. Report a Problem
Report a problem with your cable television, missing channels, cable modem, and other issues related to cable television in East Campus.
Canvas Course Rollover
  1. Services
  2. Instructional Technology
  3. Canvas
Canvas course rollover/import and META course creation
Canvas Integration
  1. Services
  2. Instructional Technology
  3. Canvas
Canvas Learning Management System LTI or plugin request
Classroom or Lab Problem
  1. Services
  2. Report a Problem
Report a technology problem in a classroom or lab space only.
Classroom Technology Training
  1. Services
  2. Instructional Technology
  3. Classroom Technology and Services
General classroom training and event pre-flight support requests
Closed Captioning
  1. Services
  2. Accessibility & User Experience (UX)
Tickets for requesting live event and post-production captioning.
Computer Orders
  1. Services
  2. Hardware and Software
  3. Hardware
Process to order University Corporation, Grant and Self-Support computers (non-general fund departments or purchases with non-general funds).
Computer Problem
  1. Services
  2. Report a Problem
Report a problem with any CSUMB computer that is not part of a classroom or lab space.
Computer Replacement Program
  1. Services
  2. Hardware and Software
  3. Hardware
The Computer Replacement Program is for State funded staff and faculty, instructional space, shared computers and student assistants.
CSUMB Studio
  1. Services
  2. Instructional Technology
  3. Media Consulting and Services
Training and support for CSUMB studio
Data Interface
  1. Services
  2. Data Services & Reporting
  3. Data Interface
New interface development or retrofit to existing interface. This is customized development for data to and from third party applications based on user requirements to be gathered.
DHCP - New / Changes
  1. Services
  2. Telephone, Servers & Video
  3. Servers, Storage and Systems
Dynamic Host Configuration Protocol (DHCP) entries in CSUMB's Network enablement systems.
Digital Signs
  1. Services
  2. Instructional Technology
  3. Media Consulting and Services
Digital sign content and account creation