Service Catalog

Categories (11)

Report a Problem

Having a technology problem? Use this category to report problems and issues with technology at CSUMB.

Website Support & Adobe Sign Signature Issues

Miscellaneous services and applications include service requests for ticketing system, new employees, website and Google applications .
All services replaced/moved as part of 2023 redesign - category no longer required.

Accessibility & User Experience (UX)

User Experience (UX) review and research, User Interface (UI) design, closed captioning.
Limited to SDAR and HR: assistive technology installation and training, and accessibility for instruction

Accounts & Access

Manage accounts and access to CSUMB systems and services

Hardware & Accessories

Computers, Printers, Telephone, Voicemail, Fax, Audio-Visual, Digital Signs, Servers, DNS, DHCP, Certificate Request, Broadcast Services

Information Security

Services regarding information security and information technology compliance

Instructional Technology

Services, software, and systems to improve instruction, such as Course Evaluations, Quality Matters, and Instructional Design

IT Marketing & Communications

Requests for technology for evaluation and innovative teaching and learning; concentrated on new and emerging technologies and practices

Projects & Purchases

IT computer and software quotes, IT contract approvals, IT project requests and office moves.

Software & Applications

Note: CSUMB-issued computer software problems, please use the 'Laptop/Desktop Software or Application Problem' shortcut below.

Wired & Wireless Networking

Wired and wireless network connections, residence hall device registration, VPN Access, Firewalls & Security