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Categories (11)
Report a Problem
Having a technology problem? Use this category to report problems and issues with technology at CSUMB.
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Website Support & Adobe Sign Signature Issues
Miscellaneous services and applications include service requests for ticketing system, new employees, website and Google applications .
All services replaced/moved as part of 2023 redesign - category no longer required.
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Accessibility & User Experience (UX)
User Experience (UX) review and research, User Interface (UI) design, closed captioning.
Limited to SDAR and HR: assistive technology installation and training, and accessibility for instruction
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Accounts & Access
Manage accounts and access to CSUMB systems and services
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Hardware & Accessories
Computers, Printers, Telephone, Voicemail, Fax, Audio-Visual, Digital Signs, Servers, DNS, DHCP, Certificate Request, Broadcast Services
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Information Security
Services regarding information security and information technology compliance
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Instructional Technology
Services, software, and systems to improve instruction, such as Course Evaluations, Quality Matters, and Instructional Design
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IT Marketing & Communications
Requests to work with Information Technology marketing & communication team.
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Projects & Purchases
IT computer and software quotes, IT contract approvals, IT project requests and office moves.
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Software & Applications
Note: CSUMB-issued computer software problems, please use the 'Laptop/Desktop Software or Application Problem' shortcut below.
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Wired & Wireless Networking
Wired and wireless network connections, residence hall device registration, VPN Access, Firewalls & Security
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Popular Services
Computer Software/Application Problem
Account Access Problem
Computer Software Install or Update
Network Support
Department Printers & Copiers
My Recently Visited Services
Electronic Course Evaluations
IT Contract Approval
IAR Online Data Access
Server Technical Support
Instructional Design Consultation
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