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Account Access Problem
Account Access Problem
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Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.
Customer Name
Indicate the name of the person needing help, if it is not the person submitting the ticket.
What is your role at CSUMB?
What is the primary role of the customer?
Applicant
Faculty
Graduate
Staff
Student
Vendor/Consultant
Other
What is the best way to get in touch with you?
Tell us how you would prefer us to contact you.
Phone
Email
When is the best time to get in touch with you?
Tell us when it’s most convenient for us to contact you.
Customer Contact Phone
What is the best phone number to reach the person needing assistance?
Customer Contact Email
What is the best email to reach the person needing assistance?
Subject
Briefly tell us the nature of the problem.
Description
Let us know more about the problem.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
If possible, attach a file detailing the error encountered, e.g., screenshot of the error screen.
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Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code