Remotely Resetting Your CSUMB Password Including the Windows Password

If you work remotely and change your CSUMB password, your CSUMB-owned Windows 10 computer will retain your old password unless you follow these instructions:

Step 1: Sign into Okta: https://csumb.okta.com/

Go to your settings: https://csumb.okta.com/enduser/settings

Settings is highlighted in pulldown menu

Change your password in the Change Password pane of the settings screen

Change Password box with empty fields for current passord, new password, confirm new password.

Sign out of Okta:

Sign out is highlighted from pulldown menu

 

Step 2: Log into your GlobalProtect VPN with your new password. (If it asks you for a portal address it is: vpn.csumb.edu)

Step 3: Press Windows Key + L on your keyboard to lock your screen. Leave it locked for 15 minutes.

Step 4: Sign back in using your new password 15 minutes.

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