Internet Problem

Overview

This ticket is to report a problem with a wired or wireless internet connection on main campus, or in the Ryan Ranch, North Salinas, and Salinas City Center locations.

Reasons to Submit This Ticket

Submit this ticket if you need assistance fixing internet problems, such as:

• I can’t get on the internet.
• I can’t see CSUMB Wi-Fi on campus.
• My internet isn't working.

Note: This ticket is not for reporting internet issues in East Campus. If you live in East Campus and are having trouble with your internet or Wi-Fi, please submit the Cable Service problem ticket.

Additional Information

• Campus Network Standards knowledge base article
• Wireless Network knowledge base article
• Registering Televisions and other network devices knowledge base article