This ticket is for the installation of new software on your computer or the update of existing software.
Note: This ticket is not for problems with existing software.. For problems with existing software, please use the Computer Software/Application service.
Please make sure you provide your computer’s CSUMB Asset number located on the silver and green ‘Property of CSUMB’ or ‘Property of CSUMB Corporation” sticker.
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Note: All data will be lost when a machine is re-imaged. Please backup your data before submitting a re-image request.