Website Support

NOTE: This service is primarily for use by University Communications staff and designated web content editors.

The CSUMB website is managed by a collaborative effort between University Communications and Information Technology. Together we work with staff members from each department, division, and college across campus who are responsible for creating, updating, and removing web content in their respective sections.

Content and Edit Access Support

For assistance with content needs such as navigation, images, documents, or general content questions, please refer to Web Publishing.

Editing Access

Administrators can assign or make changes to a section editor by submitting this IT ticket. 

Note that new section editors will be assigned an eight-hour training they must complete in Canvas prior to being granted access to their assigned section.

At this time, access to edit the website is only available to section editors.  Section editors can only be assigned by an administrator. Student-workers and contractors are not eligible to be section editors. 

Technical Support

For assistance with technical issues, such as how to use the web content management system, please review the following self-service resources:

If the self-service resources were not helpful and you still need technical support, proceed with submitting a ticket.

NOTE: For problems with the website, please submit a Software or Application Problem ticket under the Report a Problem category.
 

 

 

 
Submit IT Ticket

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Details

Service ID: 26271
Created
Tue 2/27/18 10:34 AM
Modified
Thu 6/13/24 10:37 AM