Computer Hardware Problem


This ticket is to report a problem with any CSUMB-issued laptop or desktop computer that is not part of a classroom or lab space.

Note: Do not use this ticket to report issues with computers located in classrooms or computer labs. To report issues with computers located in classrooms or lab spaces please use the Classroom or Lab Problem service.

Before Submitting a Ticket

This ticket requires you to identify your computer by providing the property tag, name or serial number. Please have this information before submitting a ticket. For help with finding this information on your computer, review How to Identify your Computer. 

Reasons to Submit This Ticket

Submit this ticket if you need assistance fixing computer problems, such as:

  • Computer won’t turn on
  • Computer makes a noise
  • Computer display issue
  • Lost or Stolen computer
  • Other

Additional Information

Submit IT Ticket


Service ID: 53642
Thu 6/15/23 9:43 AM
Tue 5/28/24 8:19 AM