Knowledge Base

Categories (15)

IT Ticketing System

KB Articles related to the use of TeamDynamix for IT Service Requests and Projects

TV and Streaming

Articles related to Television, Streaming and Video Broadcasting


Articles about software on campus


Articles about Networking at CSUMB.

Accounts & Access

Articles about your accounts and how to access them.


Articles about computers and computer hardware


Telephone related KB articles


Articles about printers, copiers, and print credits

Instructional Technology

Articles for Instructional Technologies

Information Security

Information related to Information Security on campus

IT Contracts and Purchasing

Information relating to how hardware, software and contracts are purchased.

Project Management

Tools used for managing IT Projects

DocuSign (eSignatures)

Documentation for vendor support, campus support and How To's for campus Users.

Security (Doors & Video Cameras)

This category is to maintain KB's on campus security systems like door card readers and security cameras.


This Category describes service levels for various applications used on campus.