Popular Services

Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.

Delegated (generic), student club, greek and email account delegation and aliases.

Report a problem with any software or application on CSUMB-issued computers.

Report an issue with your campus telephone for staff and faculty offices as well as common spaces, blue emergency phones and other telephonic devices.

This service is primarily for use by University Communications staff and designated section web editors.

Get help installing or printing to a department printer/copier.

Request the installation/update of specific software or re-image existing computer. Note: All data will be lost when a machine is re-imaged. Please backup your data before submitting a re-image request.

Use this form to request a new Google Share Drive or J:Drive, access to an existing "M: Drive (CSUMBINFO). Also use this form if you are having issues with file sharing or want to start a conversation with us regarding other options for file storage.

Requests for new telephone (telephonic) requests.

Providing operational support for setup, configuration, and administration of enterprise and engagement applications.

Computer Orders for University Corporation, Grant and Self-Support computers (non-general fund departments or purchases with non-general funds).

Tickets for requesting access to business applications.

Submit this ticket for all network connection requests (including wired and wireless) and for residence hall device registration.

Computer that needs to be picked up or dropped off.

Report a problem with any CSUMB computer that is not part of a classroom or lab space.

Submit this service ticket for drop-off, pick-up, or installation of computer accessories.

Email, Calendar and Docs (Google Workspace) Accounts & Services for Students, Faculty, and Staff.

Request Administrative Access to your assigned computer.

Request access to separated employee’s Google assets.

Request new OAS reports or changes to existingOAS reports or data flows.

IT Project requests that involves Information Technology.

Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.

Report a problem with your cable television, missing channels, cable modem, and other issues related to cable television in East Campus.

Report an issue with your CSUMB internet for both wired and wireless connections on main campus, North Salinas, City Center and Ryan Ranch campuses.

Submit requests for technical review of existing and new applications or services.