Popular Services
Report a problem with any software or application on CSUMB-issued computers.
Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.
Delegated (generic), student club, greek and email account delegation and aliases.
Report an issue with your campus telephone for staff and faculty offices as well as common spaces, blue emergency phones and other telephonic devices.
Computer Orders for University Corporation, Grant and Self-Support computers (non-general fund departments or purchases with non-general funds).
Use this form to request a new Google Share Drive or J:Drive, access to an existing "M: Drive (CSUMBINFO). Also use this form if you are having issues with file sharing or want to start a conversation with us regarding other options for file storage.
Get help installing or printing to a department printer/copier.
Request the installation/update of specific software or re-image existing computer. Note: All data will be lost when a machine is re-imaged. Please backup your data before submitting a re-image request.
Providing operational support for setup, configuration, and administration of enterprise and engagement applications.
Report a problem with any CSUMB computer that is not part of a classroom or lab space.
Report an issue with your CSUMB internet for both wired and wireless connections on main campus, North Salinas, City Center and Ryan Ranch campuses.
Report a technology problem in a classroom or lab space only.
Request quotes for non-standard computers, accessories or specialized software.
Server support and troubleshooting, changes to server specifications, VM snapshots, and server backup and recovery services
Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.
The Computer Replacement Program is for state-funded staff and faculty, instructional space, shared computers and student assistants.
Request new OAS reports or changes to existingOAS reports or data flows.
Report a problem with your cable television, missing channels, cable modem, and other issues related to cable television in East Campus.
Information Technology project requests that that require IT participation and resources.
Requests for minor changes or modifications to an existing server business application.
Request help with Adobe Sign access or to report usage issues.