Popular Services
Report a problem with any software or application on CSUMB-issued computers.
Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.
Submit this ticket for all network connection requests (including wired and wireless) and for residence hall device registration.
Request the installation/update of specific software or re-image existing computer. Note: All data will be lost when a machine is re-imaged. Please backup your data before submitting a re-image request.
Report a problem with any CSUMB computer that is not part of a classroom or lab space.
Providing operational support for setup, configuration, and administration of enterprise and engagement applications.
Delegated (generic), student club, greek and email account delegation and aliases.
Get help installing or printing to a department printer/copier.
Report an issue with your CSUMB internet for both wired and wireless connections on main campus, North Salinas, City Center and Ryan Ranch campuses.
Computer Orders for University Corporation, Grant and Self-Support computers (non-general fund departments or purchases with non-general funds).
Use this form to request a new Google Share Drive or J:Drive, access to an existing "M: Drive (CSUMBINFO). Also use this form if you are having issues with file sharing or want to start a conversation with us regarding other options for file storage.
The Computer Replacement Program is for state-funded staff and faculty, instructional space, shared computers and student assistants.
Report a technology problem in a classroom or lab space only.
This service is primarily for use by University Communications staff and designated section web editors.
Request quotes for non-standard computers or specialized software.
Campus accounts are established based on the specific function of the Campus Affiliate (POI) including temporary employees, guests and volunteers.
Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.
Report an issue with your campus telephone for staff and faculty offices as well as common spaces, blue emergency phones and other telephonic devices.
Request new OAS reports or changes to existingOAS reports or data flows.
Information Technology project requests that that require IT participation and resources.
Planning and installation of audio-visual equipment, audio-visual training assistance.