Popular Services

Report a problem with any software or application on CSUMB-issued computers.

Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.

Tickets for requesting access to business applications.

Delegated (generic), student club, greek and email account delegation and aliases.

Submit this ticket for all network connection requests (including wired and wireless) and for residence hall device registration.

Request the installation/update of specific software or re-image existing computer. Note: All data will be lost when a machine is re-imaged. Please backup your data before submitting a re-image request.

Providing operational support for setup, configuration, and administration of enterprise and engagement applications.

Requests for new telephone (telephonic) requests.

Report a problem with any CSUMB computer that is not part of a classroom or lab space.

Get help installing or printing to a department printer/copier.

Report an issue with your campus telephone for staff and faculty offices as well as common spaces, blue emergency phones and other telephonic devices.

The Computer Replacement Program is for state-funded staff and faculty, instructional space, shared computers and student assistants.

Use this form to request a new Google Share Drive or J:Drive, access to an existing "M: Drive (CSUMBINFO). Also use this form if you are having issues with file sharing or want to start a conversation with us regarding other options for file storage.

This service is primarily for use by University Communications staff and designated section web editors.

Report an issue with your CSUMB internet for both wired and wireless connections on main campus, North Salinas, City Center and Ryan Ranch campuses.

Campus accounts are established based on the specific function of the Campus Affiliate (POI) including temporary employees, guests and volunteers.

Computer Orders for University Corporation, Grant and Self-Support computers (non-general fund departments or purchases with non-general funds).

Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.

Information Technology project requests that that require IT participation and resources.

Request quotes for non-standard computers or specialized software.

Planning and installation of audio-visual equipment, audio-visual training assistance.

Report a technology problem in a classroom or lab space only.

Computer that needs to be picked up or dropped off.

Request Administrative Access to your assigned computer.

Requests for minor changes or modifications to an existing server business application.