Popular Services
Report a problem with any software or application on CSUMB-issued computers.
Delegated (generic), student club, greek and email account delegation and aliases.
Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.
Request the installation/update of specific software or re-image existing computer. Note: All data will be lost when a machine is re-imaged. Please backup your data before submitting a re-image request.
Report an issue with your campus telephone for staff and faculty offices as well as common spaces, blue emergency phones and other telephonic devices.
Use this form to request a new Google Share Drive or J:Drive, access to an existing "M: Drive (CSUMBINFO). Also use this form if you are having issues with file sharing or want to start a conversation with us regarding other options for file storage.
Providing operational support for setup, configuration, and administration of enterprise and engagement applications.
Report a problem with any CSUMB computer that is not part of a classroom or lab space.
Request new OAS reports or changes to existingOAS reports or data flows.
Report an issue with your CSUMB internet for both wired and wireless connections on main campus, North Salinas, City Center and Ryan Ranch campuses.
CSUMB provides CSUMB staff and faculty with Virtual Private Network (VPN) access to CSUMB network resources from off-campus locations including East Campus Housing, Salinas City Center, North Salinas, and Ryan Ranch.
Get help installing or printing to a department printer/copier.
Computer Orders for University Corporation, Grant and Self-Support computers (non-general fund departments or purchases with non-general funds).
The Computer Replacement Program is for state-funded staff and faculty, instructional space, shared computers and student assistants.
Request quotes for non-standard computers or specialized software.
This service is primarily for use by University Communications staff and designated section web editors.
Submit this ticket for all network connection requests (including wired and wireless) and for residence hall device registration.
Requests for lab software installation in specific labs (typically, prior to the beginning of a semester: Fall/Spring).
Report a technology problem in a classroom or lab space only.
Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.
Request help with Adobe Sign access or to report usage issues.