My Recently Visited Services
Server support and troubleshooting, changes to server specifications, VM snapshots, and server backup and recovery services
Report a technology problem in a classroom or lab space only.
CSUMB provides CSUMB staff and faculty with Virtual Private Network (VPN) access to CSUMB network resources from off-campus locations including East Campus Housing, Salinas City Center, North Salinas, and Ryan Ranch.
Report a problem with any software or application on CSUMB-issued computers.
Suggestions for Knowledge Base topics or resources from client users (primarily students and faculty).
Providing operational support for setup, configuration, and administration of enterprise and engagement applications.
Use this service to request a USB security key fob for use as your multifactor authentication method.
Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.
Submit this service ticket for drop-off, pick-up, or installation of computer accessories.
Campus Border and Datacenter Firewalls and Network Security
Request quotes for non-standard computers, accessories or specialized software.
Installation and repair and evaluation of audio, video equipment and transmission systems.
Information Technology project requests that that require IT participation and resources.
Campus accounts are established based on the specific function of the Campus Affiliate (POI) including temporary employees, guests and volunteers.
Request help with Adobe Sign access or to report usage issues.
Request the installation/update of specific software or re-image existing computer. Note: All data will be lost when a machine is re-imaged. Please backup your data before submitting a re-image request.
Report an issue with your CSUMB internet for both wired and wireless connections on main campus, North Salinas, City Center and Ryan Ranch campuses.
Instructional design services, including course consultation, review, and quality assurance certification.
General classroom/conference room technologies training and event pre-event support requests.
Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.
Submit suggestions, comments, or complaints concerning any digital accessibility issues to this ticket.
Questions about accepting credit card payments on campus, and annual attestation.