My Recently Visited Services

Report an issue with your campus telephone for staff and faculty offices as well as common spaces, blue emergency phones and other telephonic devices.


General classroom training and event pre-flight support requests


Request Administrative Access to your assigned computer.


Student, staff and faculty email address name change.


Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.


Tickets for requesting access to business applications.


Email, Calendar and Docs (Google Workspace) Accounts & Services for Students, Faculty, and Staff.


Report an issue with your CSUMB internet for both wired and wireless connections on main campus, North Salinas, City Center and Ryan Ranch campuses.


Submit suggestions, comments, or complaints concerning any digital accessibility issues to this ticket.


Staff and faculty can use this form to report an information security incident including data security breaches and other data security issues.


Report a problem with any CSUMB computer that is not part of a classroom or lab space.


Providing operational support for setup, configuration, and administration of enterprise and engagement applications.


Delegated (shared), Student Club and Affiliate email accounts and email account delegation.


Report a technology problem in a classroom or lab space only.


Report a problem with your cable television, missing channels, cable modem, and other issues related to cable television in East Campus.


Report a problem with any software or application on CSUMB-issued laptop or desktop computers.


THIS SERVICE IS PRIMARILY FOR USE BY UNIVERSITY COMMUNICATIONS STAFF AND DESIGNATED WEB CONTENT EDITORS.


Place this service ticket for help installing a department multifunction printer/copiers or for assistance printing to a department printer.


Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.


Request new OAS reports or changes to existingOAS reports or data flows.


New Single Sign On (SSO) Setup and Troubleshooting


The Computer Replacement Program is for State funded staff and faculty, instructional space, shared computers and student assistants.


Instructional materials accessibility services, training, and support. (Assistive Technology is now located under Additional Services.)


CSUMB provides CSUMB staff and faculty with Virtual Private Network (VPN) access to CSUMB network resources from off-campus locations including East Campus Housing, Salinas City Center, North Salinas, and Ryan Ranch.


Tickets for IT Marketing & Communication consultation, Tech Tip Tuesday suggestions, digital sign content and social media requests.