My Recently Visited Services

Add an email address to our campus whitelist.

Requests for new telephone (telephonic) requests.

General classroom/conference room technologies training and event pre-event support requests.

Live Streaming of Otter Athletics and other campus special events.

Request temporary accounts for events and conferences on campus.

Request Administrative Access to your assigned computer.

Requests for lab software installation in specific labs (typically, prior to the beginning of a semester: Fall/Spring).

Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.

Report a problem with your cable television, missing channels, cable modem, and other issues related to cable television in East Campus.

Information Technology project requests that that require IT participation and resources.

Delegated (generic), student club, greek and email account delegation and aliases.

Submit suggestions, comments, or complaints concerning any digital accessibility issues to this ticket.

Tickets for requesting access to business applications.

Report an issue with your CSUMB internet for both wired and wireless connections on main campus, North Salinas, City Center and Ryan Ranch campuses.

Request a new Server or System in the CSUMB Datacenter

Report a technology problem in a classroom or lab space only.

Report a problem with any CSUMB computer that is not part of a classroom or lab space.

Request help with Adobe Sign access or to report usage issues.

Student, staff and faculty email address name change.

Use this form to request a new Google Share Drive or J:Drive, access to an existing "M: Drive (CSUMBINFO). Also use this form if you are having issues with file sharing or want to start a conversation with us regarding other options for file storage.

Staff and faculty can use this form to report an information security incident including data security breaches and other data security issues.

Request the installation/update of specific software or re-image existing computer. Note: All data will be lost when a machine is re-imaged. Please backup your data before submitting a re-image request.

Printing in the labs on campus (location of printers)

Computer that needs to be picked up or dropped off.

Canvas course rollover/import and META course creation