My Recently Visited Services

Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.


Providing operational support for setup, configuration, and administration of enterprise and engagement applications.


Campus Border and Datacenter Firewalls and Network Security


Request quotes for non-standard computers, accessories or specialized software.


Student, staff and faculty email address name change.


Requests for minor changes or modifications to an existing server business application.


Canvas course rollover/import and META course creation


Submit this service ticket for drop-off, pick-up, or installation of computer accessories.


Canvas Learning Management System LTI or plugin request


Request access to IAR’s restricted-access reports, such as Student Comments in the Qualitative Survey Reporting Tool (QSRT).


Request temporary accounts for events and conferences on campus.


Server support and troubleshooting, changes to server specifications, VM snapshots, and server backup and recovery services


Tickets for requesting access to business applications.


Instructional materials accessibility services, training, and support. (Assistive Technology is now located under Additional Services.)


New Single Sign On (SSO) Setup and Troubleshooting


Request the installation/update of specific software or re-image existing computer. Note: All data will be lost when a machine is re-imaged. Please backup your data before submitting a re-image request.


Report an issue with your campus telephone for staff and faculty offices as well as common spaces, blue emergency phones and other telephonic devices.


Report a problem with any software or application on CSUMB-issued computers.


Printing in the labs on campus (location of printers)


Installation and repair and evaluation of audio, video equipment and transmission systems.


Get help installing or printing to a department printer/copier.


The Computer Replacement Program is for state-funded staff and faculty, instructional space, shared computers and student assistants.


Requests for new telephone (telephonic) requests.


Information Technology project requests that that require IT participation and resources.