My Recently Visited Services

Report an issue with your CSUMB internet for both wired and wireless connections on main campus, North Salinas, City Center and Ryan Ranch campuses.

Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.

Report a problem with your cable television, missing channels, cable modem, and other issues related to cable television in East Campus.

Report an issue with your campus telephone for staff and faculty offices as well as common spaces, blue emergency phones and other telephonic devices.

Report a technology problem in a classroom or lab space only.

Report a problem with any CSUMB computer that is not part of a classroom or lab space.

Report a problem with any software or application on CSUMB-issued computers.

Delegated (shared), Student Club and Affiliate email accounts and email account delegation.

Request the installation/update of specific software packages or re-image existing computer.
NOTE: All data will be lost when a machine is re-imaged. Please backup your data before submitting a re-image request.

Staff and faculty can use this form to report an information security incident including data security breaches and other data security issues.

Printing in the labs on campus (location of printers)

Spirion is a self-service, data loss prevention (DLP) tool available to staff and faculty.

Dynamic Host Configuration Protocol (DHCP) entries in CSUMB's Network enablement systems.

FAX Services include ordering a new FAX machine or Multi-Function Printer (printer, copier, scanner, fax), changes to existing FAX lines or disconnecting FAX lines.

Instructional materials accessibility services, training, and support. (Assistive Technology is now located under Additional Services.)

Streeme TV is the current CSUMB IPTV (Internet Protocol Television) platform. (Philo is no longer available through CSUMB.)

Request a service relating to telephones (new, changes, and disconnect).

SCD and Science students can remotely access the computers in the BIT Gaming Development and Science lab.

Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.

Request quotes for non-standard computers or specialized software.

Tickets for User Experience (UX) review, User Interface (UI) design, and user testing and research.

Digital sign content and account creation

Student, staff and faculty email address name change.

Tickets for IT Marketing & Communication consultation, Tech Tip Tuesday suggestions, targeting email campaigns, digital sign content and social media requests.